Alison has a background in financial services specialising in customer experience, staff development and change management. She now uses this experience to help a wide range of organisations to improve. Alison is a lay representative for Health Education England and a member of the Pharmacy Executive Stakeholder Group at the University of Reading. She completed the Leading Together programme in 2016. Her Oxford AHSN roles include membership of the Patient Experience operational group and Patient Safety Collaborative oversight group.