Around 30 people working in emergency departments across the Oxford AHSN region got together for the first time on 21 September 2017 to share problems and solutions towards delivering better patient care.
Among those attending were representatives from Buckinghamshire Healthcare, Royal Berkshire, Frimley Health and Oxford University Hospitals trusts. The event at the Kassam Stadium, Oxford, was coordinated by the Oxford AHSN Patient Safety Collaborative.
The initial idea for the shared learning event came from two at Bucks Healthcare nurses – Lucie Saberton and Claire Lazaruk. They had been impressed by the regional approach to tackling sepsis led by the Oxford AHSN to improve patient safety and wanted to take a similar approach to emergency care. They were quickly supported by Dr Abhishek Banerji, ED Consultant at Bucks Healthcare who facilitated the meeting.
The keynote speaker was Dr Emma Redfern, Consultant in Emergency Medicine and Associate Medical Director of Patient Safety, at University Hospitals Bristol. She spoke passionately about her experience working with her team to improve patient safety in her emergency department and gave an honest account of the challenges they face.
Her theme of ‘Where’s Wally ?‘ in an overcrowded emergency department resonated with the audience and led to a lively discussion on identifying what tools are available to help staff easily identify the sick and deteriorating patient and how to drive change in challenging environments.
Claire and Lucy, along with Dr Monojit Choudray, shared their work on the use of The Crowding Tool at Stoke Mandeville which aids planning by identying high flow days – as well as quieter times.
South Central Ambulance Service Heads of Operations Mark Begley (Aylesbury Vale & Milton Keynes) and Andy Battye (South Bucks & East Berks) gave a joint presentation focusing on the operational complexities of running a service in a fast-moving and ever-changing landscape.
Research in emergency departments was an energetic and interactive presentation delivered by Dr Liza Keating from Royal Berks.
Attendees gave a firm commitment to act on the energy and learning from the day. One participant fed back: ‘We are not alone, we all have the same issues – more heads and experience builds knowledge and improves patient care.’
ED staff from the Royal Berks offered to host a follow-up event in January 2018. The Oxford AHSN will continue to support this emerging clinically-led patient safety network.
Follow the links below to view a selection of the presentations:
- Crowding tool uses in the Emergency Department, Claire Lazuruk & Lucy Saberton, Buckinghamshire Healthcare NHS Trust
- Hospital delays … ambulance delays. What’s the big issue? Mark Begley & Andrew Battye, South Central Ambulance Service NHS Foundation Trust
You can read more about the work of the Oxford AHSN Patient Safety Collaborative in the Oxford Patient Safety Annual Report 2017.