The Oxford AHSN was commissioned to conduct an independent evaluation of the third year of the Personality Disorder Positive Outcomes Programme (PDPOP). PDPOP is a co-produced whole practice approach to training in primary care that aims to help all members of GP teams, including administrative, reception and clinical staff, to feel confident and skilled when interacting with patients who may have personality disorder.
The evaluation consisted of pre- and post-training questionnaires, follow-up questionnaires and semi-structured interviews of practice staff at six to eight weeks, and semi-structured interviews of GP leads at four to six months post-training. Lived experience and clinical trainers were also interviewed for their experience and hopes for the training in practice.
The evaluation found that PDPOP training initiated some behaviour changes which resulted in improved staff confidence and reduced indicators of burn-out. Translation of these findings indicate that patients will receive more compassionate and understanding care, and have better relationships with staff.